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At National Business Furniture, we use different shipping methods based on the type of furniture being delivered and on the type of business the furniture is being delivered to.

 

By Package Carrier

Smaller furniture items, including most chairs and ready-to-assemble bookshelves, can be shipped by a package carrier because they don’t require much room in a delivery truck and are light enough to be moved around relatively easily. These package carriers are most commonly UPS or FedEx. In these cases, the delivery driver will deliver your package to your loading dock or front door.

 

Tailgate Delivery

Larger and heavier furniture items, including desks, tables and filing cabinets, will need to be shipped by a freight carrier using a large semi-trailer truck. This shipping method may also be referred to as curbside delivery. In these instances, the driver will pull up to your loading dock and bring the furniture to the back of the truck. You will be responsible for taking the furniture off the truck and into your building.

 

Tailgate Delivery with a Liftgate

If your location does not have a loading dock, we strongly recommend requesting a liftgate truck since removing large and heavy furniture from the back of a four-foot high trailer can prove quite difficult. With a liftgate, the delivery driver will pull up to the curb side of your business or residence and the liftgate will lower your boxes to the ground so that you can bring them into your office or home more easily. Be sure to specify liftgate delivery in the shipping comment section when you place your order. There is an additional fee for this service.

 

Inside Delivery

If your location does not have people who are able to bring your new furniture into the building, we recommend adding inside delivery service to your order. When you order inside delivery, the driver will take the boxes off the truck and bring them inside your location’s ground level front door. For furniture weighing more than 125 pounds, the driver will bring the item into your room of choice, including going up one flight of stairs. There is an additional fee for this service, and it may add up to an additional week to your delivery time.

 

In addition to these delivery options, debris removal and professional assembly services are also available. To schedule specific delivery services or to ask any questions about your delivery, please call our friendly service team at (800) 558-1010. We’ll be more than happy to help.

 

Furniture Maintenance

More From NBF

Employee Benefits: Volunteering

If the company you work for sponsors volunteer events for its employees, then consider yourself very fortunate. A company that offers these types of events cares not only about the wellbeing of its employees, but of the members of its community as well. If you’ve been coming up with excuses as to why you can’t attend any company volunteer events because you don’t want to give up your Saturday afternoon, then take these benefits into consideration before you decide to sit this one out.

How to Make Guests Feel Welcome in Your Waiting Room

You’ve heard that first impressions are everything. Because the first impression most guests and clients get of your business is that of your waiting room, it’s important to design the space to make everyone feel welcome. Here are some tips to make the people in your lobby feel at home.

Set the Temperature to a Comfortable Level

You don’t want the people in your lobby to be freezing, but you don’t want it to get too stuffy. Although it will be impossible to please everyone, we recommend keeping your waiting room temperature around 70 degrees. This will keep most visitors comfortable while they wait.

Accommodate Active Waiting

Sitting in a reception area waiting for an appointment is just plain boring. Make sure you accommodate active waiting so your guests can enjoy every moment of their visit to your business. 

What do we mean by active waiting? Simply put, give your guests something to do while they wait so they aren’t stuck staring at a wall the whole time. Provide free Wi-Fi in your reception area so guests can use their phones and laptops freely while waiting. Keep reading materials on nearby coffee tables as well. Most importantly, think of the average demographics of the people visiting your office and what they would enjoy doing during their wait. You may even want to incorporate a child play area if you’re a healthcare facility or an office that commonly hosts children.

Pamper Every Visitor

Whether it’s a client, partner, or new intern, treat every visitor in your waiting room as a valued customer by going above and beyond to make them feel welcome. Pampering your guests can be as simple as offering coffee, tea, or water. 

You’ll certainly want to pamper your guests when it comes to the furniture in your waiting room. Chairs should be plush and padded, while the reception desk and décor should be beautiful and inspiring. Your guests should feel like they’re in a 5-star hotel, whether your waiting room is a corporate office or a small business.

Allow Visitors to Take Control

Avoiding uncomfortable situations is key to making your guests feel welcome in your office. Visitors in your waiting room should have a wide range of seating options available so they aren’t forced to sit next to anyone they may not want to be by. Take care to offer different types of seating as well, including chairs with arms, chairs without arms, and bariatric seating options.

Design the Room to Reflect Your Brand

Your guests should know where they are the moment they step foot into your waiting room. From the colors you use to adorn the room to the arrangement of your furniture, create a look in your reception area that reflects your business. Whether that’s calm and serene or bold and exciting will depend on your business’s branding.

 

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Nicole Groshek

Nicole Groshek is the social media and content coordinator for National Business Furniture. She helps employees discover the true joy in loving what they do, from working in an inspiring office to having a little fun on the job.